Last updated: October 7, 2026
Thank you for shopping with Sharla’s Wanderlust Adventures! Many of our products are handmade, prepared in small batches, or made to order. We appreciate your patience while we carefully prepare your order.
Order Processing
Most in-stock orders will be prepared for shipment as quickly as possible. Please allow approximately 2–5 business days for order processing.
Some handmade or made-to-order products may require additional processing time. If an order is expected to take significantly longer than normal, we will contact you using the email address provided with your order.
Processing time is separate from the shipping carrier’s transit time.
Shipping Rates
Standard shipping within the United States is a flat rate of $8 per order.
Orders of $60 or more qualify for free standard shipping.
Any applicable shipping charges will be displayed during checkout before you complete your purchase.
Shipping Destinations
We currently ship within the United States.
Orders are shipped to the address entered during checkout. Please review your shipping address carefully before submitting your order.
If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Tracking
When tracking is available, tracking information will be provided after your order ships.
Please allow time for the carrier to scan and update tracking information after a shipping label has been created.
Shipping Delays
Delivery dates provided by shipping carriers are estimates and are not guaranteed.
Weather, holidays, carrier disruptions, incorrect addresses, and other circumstances outside our control may delay delivery.
If your package appears significantly delayed, please contact us and we will do our best to help determine what happened.
Lost or Missing Packages
If tracking shows that your package has not been delivered within a reasonable period, please contact us so we can help investigate the shipment.
If tracking shows a package as delivered but you cannot locate it, please check around the delivery location, with household members or neighbors when appropriate, and with the shipping carrier.
We will work with you when possible to help resolve shipping problems, but we cannot guarantee replacement or reimbursement for packages lost or stolen after confirmed delivery.
Damaged or Incorrect Orders
Please inspect your order when it arrives.
If an item arrives damaged, defective, incorrect, or missing, contact us as soon as reasonably possible at explore@sharlaswanderlustadventures.com.
Please include:
- Your name and order number
- A description of the problem
- Photographs of the damaged item and packaging, when applicable
We will review the situation and work with you toward an appropriate replacement, refund, or other resolution.
Returns
Because many of our products are handmade, consumable, personal-care, herbal, bath/body, or made to order, we cannot accept returns of opened or used products.
For health and safety reasons, teas, food products, herbal products, bath and body products, salves, oils, cosmetics, and other personal-use products generally cannot be returned once shipped unless they arrived damaged, defective, or incorrect.
Unused and unopened eligible merchandise may be considered for return on a case-by-case basis. Please contact us before sending anything back. Items returned without prior authorization may not be eligible for a refund.
Customers are generally responsible for return shipping costs unless the return is due to an error on our part or an item arrived damaged or defective.
Personalized & Made-to-Order Items
Customized, personalized, or specially made-to-order products may not be returnable unless they arrive damaged, defective, or materially different from what was ordered.
Refunds
Approved refunds will generally be issued to the original payment method.
Original shipping charges are generally non-refundable unless the order was incorrect, damaged, or otherwise eligible for reimbursement due to an error on our part.
Please allow additional time for your bank or payment provider to process an approved refund.
Local Pickup
Free local pickup may be available by appointment at designated public pickup locations.
Please wait until you receive confirmation that your order is ready before traveling to the pickup location.
Pickup arrangements, available locations, and times may vary. Customers are responsible for collecting their orders at the agreed-upon location and time.
Questions?
If you have questions about shipping, pickup, returns, or an order, please contact:
Sharla’s Wanderlust Adventures
explore@sharlaswanderlustadventures.com
sharlaswanderlustadventures.com